Job Description

The Customer Service Executive is responsible for coordinating with customers, logistics operators and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.Job Responsibilities: Follow up with customer inquiries and provide information about services, products and to process orders Coordinate with the warehouse team to ensure that operational tasks are met Process all documentation associated with the movement of our client's inventory into and out of the facility according to client requirements, and in an accurate and timely manner Document, investigate and resolve all customer concerns in a timely fashion Build strong relationships with customers Communicate and follow up with customers on the status of their shipments or deliveries Perform any other tasks as and when assigned by the superiorJob Requirements: Minimum a professional or NITEC certificate or equivalent Positive attitude, detail-oriented, organised, and able to prioritise tasks Good interpersonal, communication and analytical skills Good command of English (written and spoken) Ability to work independently and under pressure in a fast-moving environment Able to work as a team player, pro-active, self-motivated and high sense of responsibility Entry level candidates are welcome to applyJob Type: Full-timeSalary: $2,400.00 - $2,700.00 per monthBenefits:

• Professional development

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Mask on whenever indoorsExperience:

• Customer service: 1 year (Preferred)