Job Description

• Play an active role to support Salespersons in projects such as industrial printing, publishing, premium gifts, events and exhibition.
• Create Job Sheet, arrange colour proofs and mock-up, ensure timely and accurate follow-up to customers' requests, and liaise with customers on finished artwork and production schedule.
• Actively monitor work in progress, coordinate internally with planning department for press & finishing material requirements and logistics department for distribution of finished goods.
• Follow through the assigned the projects / job orders to have them executed and delivered according to customers’ requirements.
• Monitor quality on finished goods and service and collect feedback if necessary.
• Deliver service excellence, and continuously enhance customer satisfaction and provide consistent quality service.
• Diligently handle paperwork such as sample filing and purging of old jobs.
• This job is based in the office and may occasionally require the incumbent to meet clients together with salesperson at clients’ office to discuss about project requirements.

• Fresh Diploma/ Degree Holders are welcome
• Be able to communicate in English and Mandarin as the incumbent needs to liaise with Chinese speaking personnel from China more effectively
• Independent individual who needs minimum supervision and ability to work in a fast paced environment
• Excellent organisation skills, strong analytical and problem solving skills
• Pleasant personality with good interpersonal and communication skills
• Responsible, self-motivated, customer service oriented and strive to meet deadlines