Roles & Responsibilities Main Duties and responsibilities . Handle calls and emails in a timely manner by providing necessary information required by customer . Respond to customer's queries with t Roles & Responsibilities Main Duties and responsibilities . Handle calls and emails in a timely manner by providing necessary information required by customer . Respond to customer's queries with the aim of achieving first call resolution . Liaise with customers and contractors on on-going projects . Support the engineering team in various activities and documentations . Coordinate with different departments such as engineering teams to ensure smooth operations . Perform total account management such as preparing quotations, billings, and payment collections . Handle and monitor service reports such as issuance and proper encoding . Perform other administrative works that may be assigned from time to time Qualifications . Excellent in verbal and written communication skills . Good team player with proactive attitude . Able to work independently in a fast-paced environment - Must be able to multi-task and work under pressure
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.