Job Description

Job description . Manage customer sales inquiries for both cash and credit transactions . Up-sell or cross-sell company products and services as appropriate . Builds positive and effective relatio Job description . Manage customer sales inquiries for both cash and credit transactions . Up-sell or cross-sell company products and services as appropriate . Builds positive and effective relationships with clients and ensures their satisfaction . Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders . Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given . Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments . Successfully negotiate pricing with customers, suppliers . Process and release accurate invoices for all relevant sales Required Skills & Experiences . Diploma in any field . Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage . Effective communication and interpersonal skills . Experience in problem-solving and decision-making . Ability to work and thrive under pressure in fast-paced environment while being able to multi-task . Works cohesively as part of a team and has an enthusiastic and good team spirit Highlights and Benefits Twice performance bonus a year , quarterly incentive schemes and annual profit sharing Medical and dental and TCM benefits Relevant training and invaluable experience. Free parking Yearly appraisal and career growth opportunity. Work for a company that cares about you. Working Hours: 8:00 a.m. - 5:30 p.m. Working Location : Kallang (5 days a week)