Customer Service Executive
Job Description
1. JOB DESCRIPTION Job Title Customer Service Executive Occupation Customer Service Executive & Requirements Position Summary Handling of call-in enquiries Coordination of orde 1. JOB DESCRIPTION Job Title Customer Service Executive Occupation Customer Service Executive & Requirements Position Summary Handling of call-in enquiries Coordination of order fulfillment Support to all sales related matters. Main Accountabilities Assist sales department in processing customer enquiries and meeting their needs. Manage all enquires, provide timely response and follow ups Build sustainable and lasting relationships with customers through tele-communication, social media or web based platform Provide accurate and valid information to customers. Conduct customer satisfaction survey at given timeline, keep records of customer interactions Create and update customer purchasing patterns Process and coordinate customer orders fulfilment Generate customer order related documents Take the extra mile to engage customers by up selling company products Internal & External Working Relationships Work with others in a friendly, cooperative manner, and inspire others to cooperate. Establish a long term working relationship with customers.
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Job Detail
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Job IdJD1217535
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$30000 - 42000 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned