Customer Service (logistics / Import Export / Shippings, Up To $2,400, Changi)

Changi, Singapore, Singapore

Job Description


Your Role

We are looking for a Customer Service to liaise with our customers, internal and external partners in logistics industry.

What Will You Do

  • To be responsible for all import discrepancies.
  • To handle customer enquiries and complaints and feedbacks.
  • To liaise with carriers, overseas agents, airlines.
  • All emails to be replied in a timely manner but not later than end of business day.
  • To resolves product or service problems by clarifying the customer\'s complaint determining.
  • To be responsible for all import shipments to be handed to 3rd party delivery.
  • To ensure weekly KPI is met.
  • To handle under shipments.
  • To update network offices.
  • To assist with Export process.
  • To perform other ad-hoc duties assigned by supervisor.
What Do We Want
  • Must have at least an "O" level or above.
  • At least 1 year of experience in Logistics, Courier, Express, E-Commerce industry or equivalent.
  • Entry level is welcome.
  • Good interpersonal and communication skills.
Additional Information

Career Level

Entry Level

Qualification

Primary/Secondary School/O Level, Higher Secondary/Pre-U/\'A\' Level

Job Type

Full-Time

Job Specializations

,

Company Overview

HTZ Resources (EA No.14C7241) is new staffing provider for many international MNC and SME in Singapore & Malaysia.

Best SME Recruitment Company 2021 SIngapore Business Award

SME500 2021 & 2020

Bronze Winner for Best Staffing Recruitment Firm by HR Vendor of the Year 2019

Bronze Winner for Best New Recruitment Agency 2018 by Asia Recruitment Awards

Bronze Winner for Best New Recruitment Solution Provider by HR Vendor of the Year 2018

Additional Company Information

Registration No.

14C7241

EA No.

14C0232

Company Size

1 - 50 Employees

Average Processing Time

10 days

Industry

Human Resources Management / Consulting

Benefits & Others

Regular hours, Mondays - Fridays, Business (e.g. Shirts)

HTZ Resources

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Job Detail

  • Job Id
    JD1361862
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2400 per month
  • Employment Status
    Permanent
  • Job Location
    Changi, Singapore, Singapore
  • Education
    Not mentioned