Customer Service Manager (cold Chain, Pharmaceutical)
Singapore, Singapore
Job Description
The Opportunity:
- Work location: Changi South
- Working hours: Mon to Fri, 9am to 6.45pm
- Up to $5,500, AWS, Medical Benefits
The Job:
- Manage key customer accounts by serving as the primary point of contact
- Build and manage relationships with existing and new clients
- Handle customer orders and route them accordingly
- Address customer inquiries regarding shipments, including tracking, routings, quotations, and booking confirmations promptly
- Manage import and export shipment documentation for local and overseas customers
- Utilize Transportation Management System and Cargowise (C1) for order processing
- Coordinate shipments and manage operational requirements
- Prepare airfreight import and export documentation (full cycle)
- Generate and prepare monthly reports, billing reports and invoices to customers
- Work closely with other departments in sales and operations
- Relevant experience in cold chain logistics or pharmaceutical industry is preferred
- Experience in managing full cycle of air import/export operations is required
- Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
- Apply through this application or send your resume to sylvie.yong@adecco.com in MS Word Copy and indicate \'Customer Service Manager\'. We\'d love to hear from you!
- All shortlisted candidates will be notified.
Direct Line: +65 8079 3462
EA License No: 91C2918
Personnel Registration Number: R1769137
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Job Detail
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Job IdJD1409929
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned