Customer Service Manager (freight / East) / Mtc054

Singapore, Singapore

Job Description

A global leader (MNC) specialized in international transportation, freight forwarding, supply chain management and packaging solutions. The ideal candidate for the CS Manager role should have relevant A global leader (MNC) specialized in international transportation, freight forwarding, supply chain management and packaging solutions. The ideal candidate for the CS Manager role should have relevant Sea freight (IFF) experience. Basic $5,500 - $7,500 (Depends on Experience) Monday to Friday, 9am to 5.45pm AWS + Performance Bonus (avg. 2 months) + Quarterly Incentives Company Transport: Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT Responsibilities Establish performance benchmarks and hold team to those goals Client/Ocean carriers Management - liaise with customers on the SOP and rates negotiation (quotation) Liaise with overseas agents on requirements and rates Preparation of customer key performance index reports Review the profit & loss of product desk Resolve customer conflicts and handle escalation procedures Qualifications Diploma/Degree in Logistics or equivalent 6-8 years experience in freight forwarding (sea freight) Well trained in DGR will be an added advantage Proficiency in Microsoft Office For consideration, kindly submit your CV by clicking 'APPLY NOW' or WhatsApp +65 9759 6862 for confidential discussion. .Only shortlisted candidates would be notified.. MTC Consulting Pte Ltd | 15C7752 EA. Registration No.: R22107510 | Oh Zi Yi, Joey

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Job Detail

  • Job Id
    JD1200375
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $66000 - 90000 per year
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned