Customer Service Officer 24 Hrs Shift (inbound Call Centre Experience) Contract = 12 Months
Job Description
Customer Service Officer 24 hrs shift (Inbound Call Centre Experience)
This is a 12 months contract assigned to our clients
Salary Range: $2,500-$3,000 Work Location: Suntec
Work Schedule 1. Comfortable with rotational shift 24 hours 2. Monday - Sunday (including public holiday) 3. 44 hours per week 4. 5.5 days of work per week
1. 1-2 years of inbound call center environment (min 6 months) 2. Education background: Minimum O Level and above 3. Multitask \xe2\x80\x93 Logging tickets, checking KBs while on the call 4. First call resolution expertise to close the call at CSO level. 5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred. 6. Fast paced environment to handle about 30 or more calls per day
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Job Detail
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Job IdJD1314308
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned