Customer Service Officer Night Shift (10pm 7am Or 11pm 8am) Contract = 12 Months

Singapore, Singapore

Job Description


Customer Service Officer 24 hrs shift (Inbound Call Centre Experience)

This is a 12 months contract assigned to our clients

Salary Range: $2,500-$3,000 Work Location: Suntec

Work Schedule 1. Comfortable with rotational shift 24 hours 2. Monday - Sunday (including public holiday) 3. 44 hours per week 4. 5.5 days of work per week 5. Fixed Night shift only candidates are welcome (Shiting Hours: 10pm-7am or 11pm-8am)

1. 1-2 years of inbound call center environment (min 6 months) 2. Education background: Minimum O Level and above 3. Multitask \xe2\x80\x93 Logging tickets, checking KBs while on the call 4. First call resolution expertise to close the call at CSO level. 5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred. 6. Fast paced environment to handle about 30 or more calls per day

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Job Detail

  • Job Id
    JD1314348
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned