Customer Service Officer (call Center) / West
Singapore, Singapore
Job Description
Our client is a government related organisation, one of the leading players in the FMCG industry. Due to business needs, they are now recruiting Customer Service Officers to be part of their Customer service team for ongoing transformation projects. They are located in the West - easily accessible.
Responsibilities of Customer Service Officers:
- Managing feedback and enquiries via phone, email, social media and/or live chat.
- Generate feedback reports.
- Work closely with operations, product and technology teams, among others.
- Work with logistics vendors in coordination of customers’ requests.
- Minimum GCE ‘N’ level or ‘O’ Level with customer service experience
- Knowledge in Zendesk or SAP systems is an advantage
- Proficient in using Microsoft Excel
- Prior working experience in call centre would be an advantage
Email Address: jobs@recruitpedia.sg
EA License No: 19C9682 EA Personnel No: R22108132 EA Personnel Name: Zachry Ng Hui Yong
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Job Detail
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Job IdJD1160481
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned