Customer Service Officer
Singapore, Singapore
Job Description
Title : Customer Service Officer (*CALL CENTER - Banking Domain)*Work Location: SingaporeDuration: 1 year (renewable)Work location: Changi, SingaporeNote: This opportunity is also open to freshers , 1 month of on job training will be provided.:
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers' needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers' feedback and identify problem trends for improvement actions
- Health insurance
- Flexible hours
- Overtime pay
- Performance bonus
In view of the COVID-19 pandemic, if you are scheduled to attend a meeting at our offices and have, within the past 14 days, travelled to any country outside of Singapore or felt unwell, please inform us as soon as possible, and in any event before the meExperience:
- Customer service: 1 year (Preferred)
- Call center: 1 year (Preferred)
+91 6569800657
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Job Detail
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Job IdJD958969
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned