Job Description

The Opportunity * This is an exciting opportunity for an experienced Customer Service Officer to join their team * This will start off as a 1 year contract The Job * Consistently meet the Customer Centre targets set (KPIs) without compromi The Opportunity This is an exciting opportunity for an experienced Customer Service Officer to join their team This will start off as a 1 year contract The Job Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery Ensure accuracy and compliant for all customers' requests Successfully cross-buy the Bank's products and services Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs. Flexibility in work deployment when business needs arise The Talent Fluency in English with excellent communication skills. Open to rotational shifts - 5.5 days work week Disciplined, mature and able to multi-task independently under pressure. Service-oriented with strong interest in developing a customer-focused career. Pleasant personality and able to work effectively in a team. Prior customer service experience (either frontend or backend) Prior call centre experience is an advantage Tech savvy Next Steps Drop your resume and contact us to follow-up, or send your resume to [HIDDEN TEXT] Email Topic: Apply Customer Service Officer Call Centre Only shortlisted candidates will be contacted Cecilia Sim Xin Yang EA License No: 91C2918 Personnel Registration Number: R22105099