Customer Service Officer (contract)
Job Description
undefined This position is responsible for supporting the customer service operational administrative duties within the timeline, process, and system requirements and KPIs set by Group Customer Service. * Updating of status, sending letters to ask undefined This position is responsible for supporting the customer service operational administrative duties within the timeline, process, and system requirements and KPIs set by Group Customer Service. Updating of status, sending letters to ask for final deposition of article or if item is in transit Replying remarks, updating of system for any status, sending letter to inform sender to inform addressee to pick up item at post office Ensure all daily assignments' completion in a timely and accurate manner Maintain high level adherence and compliance towards policies, processes, and procedures Perform any other duties assigned by the supervisors from time to time (within admin scope of work) Job requirement and preferred skillsets Diploma in related field 1 year of similar working experience is desirable Good interpersonal skill with an out-going personality Good written and verbal communication Excellent listening skills and strong problem-solving skills to effectively manage/ resolve complaints/ difficult situations To be able to empathize with situation
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Job Detail
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Job IdJD1190868
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned