Customer Service Officer (freight Forward / Shipping Operation, Up To $3k, West)

Singapore, Singapore

Job Description


Your Role

We are looking for an experienced Customer Service Officer to assist with the daily operations of shipping and freight forwarding services.

What Will You Do

  • To attend to customers\' and agents\' inquiries and complaints.
  • To arrange trucks and collection of cargo.
  • To prepare booking and shipping documaentation.
  • To coordinate and monitor shipments with carriers and clients.
  • To support all aspects of sales and operational activities.
  • To assist the operations with preparing BL, and process custom permits.
  • To inform the shipper of any changes in vessel details or delay in arrival date.
  • To assist with billing and closing jobs.
  • To perform other ad-hoc duties as assigned by the supervisor.
What Do We Want
  • Must have at least a Diploma in Logistic or Transportation or equivalent.
  • At least 1 year of relevant experience, preferably in Freight Forwarding or Shipping industry.
  • Training is provided.
  • Good knowledge in MS Office applications, Permit, Portnet.
  • Have knowledge in shipping systems, eg. online booking.
  • Good interpersonal and communication skills.
Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

1 year

Job Type

Full-Time

Job Specializations

,

Company Overview

HTZ Resources (EA No.14C7241) is new staffing provider for many international MNC and SME in Singapore & Malaysia.

Best SME Recruitment Company 2021 SIngapore Business Award

SME500 2021 & 2020

Bronze Winner for Best Staffing Recruitment Firm by HR Vendor of the Year 2019

Bronze Winner for Best New Recruitment Agency 2018 by Asia Recruitment Awards

Bronze Winner for Best New Recruitment Solution Provider by HR Vendor of the Year 2018

Additional Company Information

Registration No.

14C7241

EA No.

14C0232

Company Size

1 - 50 Employees

Average Processing Time

10 days

Industry

Human Resources Management / Consulting

Benefits & Others

Regular hours, Mondays - Fridays, Business (e.g. Shirts)

HTZ Resources

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Job Detail

  • Job Id
    JD1356375
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned