Customer Service Officer (front Desk) L Up To $2.5k L 5.5 Working Days L Bendemeer L

Singapore, Singapore

Job Description



Job ID: 34282-TG F(C30)

Range of salaries: $ 2.0K to $2.5K
Background of the company: Training Center
Working hours: Monday -Friday, 9am ~ 6pm; Sat 9am -1pm
Location: Bendemeer, Singapore

:

  • Handle general enquiries and registration for walk-in customers at the counter
  • Courier arrangements
  • Refreshments order/ Logistics arrangement (based on schedule)
  • Issuance/ Collection and maintenance of trainer's kit (remote, markers etc.) and log book
  • Certificate and/or cards issuance to trainees and maintenance of certificates filing cabinet
  • Registration and verification of trainees' entry requirements and supporting documents
  • Finalization and confirmation of course attendance on day 1 (e.g. collect IDs copies, check names and IDs)
  • Be proactive in responding and managing enquiries such as promptly attending to email enquiries and phone calls regarding examination results, certificates and/or cards status etc after verifying caller's identity and payment status
  • Follow up with companies and trainees on learning outcome survey forms, compiling the data and preparing analysis for Principal's review
  • Ensure proper and complete records for filing (including all hard copy and E-filing) for all training registrations
  • Ensure proper hand-over to respective departments and relevant persons in the process flow
  • Adhere to company's confidentiality policies
  • Other ad-hoc duties as assigned by the company
Job Requirement:
  • Competent in Microsoft applications (Excel, Word, Outlook, Navision)
  • Meticulous, systematic, organized and ensure proper and complete records for filing
  • Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels
  • Able to work independently without much supervision
  • Well rounded team player to build efficiency and foster a strong team environment
  • Good coordination and organizational skills
  • Possess strong work ethics
For those who are interest kindly to send RESUME/CV email to or WhatApp : 018 986 0250 (Terrence)

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Job Detail

  • Job Id
    JD1241948
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned