Customer Service Officer (logistics)
Singapore, Singapore
Job Description
:
Industry: Logistics
MNC Environment
Permanent role (AWS Guaranteed + VB + Quarterly Bonus)
Responsibilities:
- Ensure customers orders are processed in a timely and accurately manner
- Ensure reports are submitted on a timely to established customers schedules
- Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
- Liaise and update customer closely to resolve customer orders or shipments related issues
- Initial cycle count as per schedule
- Ensure proper keeping of cycle count sheet for audit trail purpose
- Be responsible in reconciling all stock discrepancies
- Inventory Management for Customers WMS system
- Ensure all billings are done timely & accurately with all necessary supporting documents
- Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
- Maintain and ensure safe keeping and traceability of relevant customers document / records
- Capture and update on all CSD KPI measurement, orders management, and orders turnaround time metrics etc.
- Collate and compute the monthly KPI report
- Preferably Diploma in Logistics or Business Admin
- Customer Service Orientated and team player
- Product and System knowledge & MS Office Skills
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified.
People Profilers Pte Ltd
20 Cecil Street #08-09 PLUS Building Singapore 049705
+65 6950 9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
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Job Detail
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Job IdJD1343576
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned