Customer Service Officer

Singapore, Singapore

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Responsibilities:

Responsible for end-to-end customers as per product requirements & regulatory guidelines including Non-Resident Account customers of the Bank
Handling walk-in customers at the branch counter and visit customers office/residence for collecting documents
Resolve Client queries and servicing requests within turn around time
Understanding and adhering to compliance framework set out for day to day activities
Participate in customer engagement & field events organized by the branch to educate customers about Branch's products and services

Requirements:

Experience in banking or similar field is a plus
Able to present and speak well with good communication skills and customer-facing & service orientation
Team player, meticulous and analytical

Job Type: Full-timeSalary: $2,700.00 - $3,600.00 per monthSchedule:

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