Customer Service Officer

Singapore, Singapore

Job Description


Responsibilities

  • Attend to enquires by holiday makers in Bintan Resorts on ferry bookings & other related travel services.
  • Handle group & charter ferry bookings, ticketing, issuance of boarding passes & special arrangement for corporate companies, Travel agencies, Resorts, Golf course & Spa operators.
  • Ad hoc duties when necessary
Requirements:
  • Educational Level - GCE 'O' level and Polytechnic preferred.
  • Proficient in English and Mandarin, as need to liaise with Chinese speaking individual.
  • Good communication skills – oral and written.
  • Pleasant personality, is a team Player, organized and meticulous.
  • IT-orientated with good knowledge in Ms Office.
  • Must have passion to meet, greet and serve customers.
  • Hospitality experience preferred. However, applicants without such experience but with passion to serve will be considered.
  • Successful applicant will be provided with relevant training.
Working Hours / Location:
  • 6-days week
  • Willing to work on shift duties including weekends and public holiday.
  • Suitable for residents living in the East area, as work location will be at Tanah Merah Ferry Terminal.
  • Salary commensurate with experience.

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Job Detail

  • Job Id
    JD1075074
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned