Customer Service Officer
Singapore, Singapore
Job Description
Position: Warehouse - Customer Service Officer
Job Scope
- Communicate with team members and our customers via both email and phone calls
- Customer’s order and data processing on WMS (warehouse management system)
- Verify operational documents with billing summaries to be sent to customers
- Ensure that Customer Service operational documents properly
- Liaise with operation team members to arrange any inbound / outbound activities within
a set time line
- Report irregularity encounter in the course of work to direct superior
Requirements
2 to 5 years of experience as Customer Service Officer in a warehouse environment. 3PL
background are at advantage
- Basic knowledge / experiences on warehouse management system and documentation.
- Able to speak, read and write English upon directly communicating with customers or /
and appointed vendors
- Experience with Documentation such as checklists, temperature / RH reports
- Able to compile KPI reports periodically
- Able to verify the billing reports to our customers as well as service agreements
Mon to Sat 8.30am to 5.30pm (Alternate Sat after confirmation)
Location : Changi x 1 position
Bulim Street x 1 position
• 2 to 5 years of experience as Customer Service Officer in a warehouse environment. 3PL background are at advantage • Basic knowledge / experiences on warehouse management system and documentation. • Able to speak, read and write English upon directly communicating with customers or / and appointed vendors • Experience with Documentation such as checklists, temperature / RH reports • Able to compile KPI reports periodically • Able to verify the billing reports to our customers as well as service agreements Mon to Sat 8.30am to 5.30pm (Alternate Sat after confirmation) Location : Changi x 1 position Bulim Street x 1 position
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Job Detail
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Job IdJD1079815
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned