Customer Service Officer
Job Description
Requirements: - GCE N-level and above preferred- Minimum 1 year of working experience- Proficient in Microsoft Office (Words, Excel, PowerPoint, etc)- Excellent Communication Skills in English and Mandarin- Cheerful, out-going personality and customer service orientated- Well organized individual with keen attention to details- Good Time management and problem-solving skills- Proactive self-starter with great initiative and the ability to work independently- Able to Multi-tasked and work well in a fast-paced environment- Able to communicate in English, Mandarin /other Mother Tongue Language will be an added advantageResponsibilities:
- Handle incoming calls on the Service hotline
- Attend to Customer queries and schedule appointments with services teams
- Provide solutions and alternatives to customers
- Attend daily / weekly meetings for troubleshooting
- Assist Supervisors to resolve daily operation issues
- Monday to Friday
- Performance bonus
- Customer service: 1 year (Preferred)
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Job Detail
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Job IdJD1144246
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned