Customer Service Officer
Job Description
Our client is a government related organisation, one of the leading players in the FMCG industry. Due to business needs, they are now recruiting Customer Service Officers to be part of their Customer service team for ongoing transformation projects. They are located in the West - easily accessible.Responsibilities of Customer Service Officers: Managing feedback and enquiries via phone, email, social media and/or live chat. Generate feedback reports. Work closely with operations, product and technology teams, among others. Work with logistics vendors in coordination of customers' requests.Requirements: Minimum GCE 'N' level or 'O' Level with customer service experience Knowledge in Zendesk or SAP systems is an advantage Proficient in using Microsoft Excel Prior working experience in call centre would be an advantageInterested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.We regret that only shortlisted candidate will be notifiedEmail Address: [ Email address blocked ] EA License No: 19C9682EA Personnel No: R22108132EA Personnel Name: Zachry Ng Hui Yong
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Job Detail
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Job IdJD1160508
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned