Customer Service Officer

Singapore, Singapore

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Job Responsibilities

Provide personalised service to phone-in enquiries and feedback from customers
Provide immediate attention to customers\' needs and follow-up with appropriate resolution

Job Requirements

Degree, Diploma, GCE \'A\' or \'O\' level with working experience in the service industry
Effectively bilingual and articulate with a strong command of spoken and written English
Pleasant and cheerful personality
Ability to build rapport with customers and to understand their needs
Effective team players who like to work in a fast-paced and dynamic environment
Possess strong PC and internet skills
Willing to perform overtime and staggered shifts including weekends and public holidays
Working Location - Jurong East, Miworld (Nearest MRT - Jurong East)

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