Customer Service Officer

Singapore, Singapore

Job Description


CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That\'s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world\'s leading end-to-end eCommerce service offerings through the dedication and passion of our people-the heartbeat of our organization. As we continue growing at a fast pace, will you \xe2\x80\x9cDare to Grow\xe2\x80\x9d with us?

WHAT ARE YOU GOING TO DO?

  • Act as point of contact between warehouse employees and customer on day to day orders fulfilment
  • Liaise with customer forwarders and execute system transactions for incoming and outgoing shipments and deliveries
  • Preparation of reports and status updates to customer whenever necessary
  • Develop and maintain excellent services to internal and external stakeholders at all times
  • Ensure all customer\'s request and enquires are fulfilled with minimal complaints/error
  • Work closely with warehouse operations to ensure orders from customer are fulfilled in time for delivery
  • Perform timely and accurate billing
  • Other duties as assigned
WHAT ARE WE LOOKING FOR?
  • Minimum GCE O Level or equivalent
  • At least one (1) year of experience in the same industry
  • Proficient in Microsoft Office applications
  • Able to cope with high volume of work
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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Job Detail

  • Job Id
    JD1320634
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned