Customer Service Officer
Singapore, Singapore
Job Description
Role Description
- Billing, checking patient\'s details, past invoices, appointment records, and checking payment records using Clinic Assist software
- Assist in appointments, operating theatre, ward, and other related bookings
- Assist in patient queries and divert calls to relevant parties
- Advise patients whether cashless payments can be extended for their visits
- Submission of claims through various insurance portals
- E-filing of patient details/Whatsapp chats to relevant folders
- Prepare instruments and assist the surgeon independently for minor surgeries
- This role will require standing in as a chaperone for female patients
- Able to use Microsoft Office
- Friendly, positive, meticulous, and a team-player
- Service-oriented
- Willing to learn
- Relevant clinic experience prior would be preferred
- Good communication skill
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Job Detail
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Job IdJD1385253
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned