Job Description

Job Title Customer Service Officer

Summary



Thank you for expressing your interest in becoming a part of C&W Services Singapore!

At C&W, we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. We\xe2\x80\x99re looking for highly skilled customer service representatives to join our team, managing inbound and outbound phone calls, email requests, and interaction with a friendly, helpful approach.

As a customer service representative, you\xe2\x80\x99ll have the chance to make the biggest difference in our customers\xe2\x80\x99 lives. Whether you\xe2\x80\x99re taking calls or replying to emails, you\xe2\x80\x99ll be the face & voice of C&W\xe2\x80\x99s promise of exceptional service.

The ideal candidate must have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, you will be integral to reinforcing our reputation for exceptional customer service.

Requirements

• GCE \'O\'/ \'N\' Level or above or other equivalent certifications
• Fluent in English with the ability to speak one other language will be an advantage
• Possess relevant experience in call centre or customer service environment preferred
• Able to work on rotating shifts (8 hours per shift)
• 5 days work week, including weekends and public holidays
• Able to work in a fast-paced environment
• Know how to genuinely have fun in an environment charged with people energy!

Please note that due to the high volume of applications Cushman & Wakefield receives, we will be unable to respond to all individual inquiries.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to . Please refer to the job title and job location when you contact us.

Cushman & Wakefield