Job Description

ITCAN PTE LTD is a pioneering technology solutions provider headquartered in Singapore, with a global footprint that spans across diverse industries. With a profound commitment to innovation and excellence, we empower businesses to navigate the digital landscape with confidence. ITCAN has been at the forefront of driving transformative change through technology. Our comprehensive suite of services includes strategic consulting, cutting-edge software development, robust IT infrastructure solutions, and unparalleled cybersecurity expertise. We collaborate closely with our clients to deliver tailor-made solutions that address their unique challenges and capitalize on emerging opportunities. What sets us apart is not only our technical prowess but also our unwavering dedication to client success. Our team of seasoned professionals brings a wealth of experience to every project, ensuring seamless execution and remarkable outcomes. From startups to enterprises, we partner with organizations of all sizes to drive efficiency, enhance customer experiences, and foster growth. At ITCAN, innovation is in our DNA. We constantly embrace emerging technologies such as AI, blockchain, cloud computing, and IoT to drive digital transformation that is sustainable, scalable, and future-ready. Our commitment to quality and excellence has earned us the trust of clients worldwide, solidifying our position as a trusted technology partner. ITCAN operates in Singapore, Hong Kong, Australia, India and Malaysia with our 1400 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan and Middle East. Join us on our journey as we continue to shape the future of business through technology. Vision: To Build a Highly Respected, Global Information Technology Services Enterprise. Mission: To be a Reliable Partner for Quality IT Projects and Professional Resources at Competitive Prices.The RoleYou will be responsible for :

• Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries;
• Fulfillment follow through on case handling and with customers.
• Ensure group compliance & control standards are observed and met in the execution of customers\xe2\x80\x99 enquiries, transaction requests and maintaining confidentiality of Bank and customers\xe2\x80\x99 information
• Overtime is Required

• Minimum of ITE, \'O\' levels
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a \xe2\x80\x9cCAN-DO\xe2\x80\x9d attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

• Opportunity within a company with a solid track record of performance
• Join a market leader within Other Services
• Leadership Role

ITCAN