Customer Service Officer Ubi Ave 4
Job Description
Location : Ubi Ave 4Position : Customer Service OfficerContract period : Immediate -11 monthsQualification : Minimum NITEC certificationRecommended Salary : S$1,800/mthCustomer Service Centre Management:Manage the daily operations of the CSC to ensure efficient and effective service delivery.Operations Planning and Development: Plan and develop the operations, standard operating procedures, and improvements for the CSC to enhance customer service and streamline processes.Routine Feedback Management:Address customer feedback in a timely and professional manner, ensuring high levels of customer satisfaction.Members of the Public (MOP) Support:Assist building professionals and MOP with their submission of building plans, fire safety plans, mechanical ventilation plans, fire engineered design briefs, and shelter waiver requests.E-Service Assistance:Assist MOP with any e-service issues they encounter, providing guidance and support for smooth navigation and usage of electronic services.Plan Search Records Assistance:Assist MOP with Plan Search records purchase by Owners/Tenants from Residential, Commercial, Industrial, Education, and other property types.If you meet the above, please email your resume to eg@businessedge.com.sg
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Job Detail
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Job IdJD1423361
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned