Manage customer expectations, interface between operations and customer to resolve problems;
Follow up on customer requests and issues and provide timely responses to achieve optimum satisfaction level;
Responsible for order fulfillment of customers;
Liaise with customers on order processing / delivery requirement;
Analyze data and sales forecast for customer order pattern analysis, demand, forecast and stock fluctuation to work on stock replenish and shipping plan;
Monitor and check on operational issue. Improvement and prevention action for reoccurrence.
Check on daily operation and order management, close and solve the issue arise.
Preparation of reports as required by Management as well as customer
Additional Information:
At least 1 year relevant experience
Experience in SAP or similar order management system
\xe2\x80\x8bApplicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Edmund Chung Keng Loon
Registration Number: R1986801
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Additional Information
Career Level
Non-Executive
Qualification
Diploma, Advanced/Higher/Graduate Diploma
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!