Customer Service Officer (west/ Up To $3200/ 5 Days) Ed

Jurong East, Singapore, Singapore

Job Description


  • Basic up to $3200
  • Monday - Friday, 8.30am - 5.35pm
  • Jurong East
Job Scope:
  • Manage customer expectations, interface between operations and customer to resolve problems;
  • Follow up on customer requests and issues and provide timely responses to achieve optimum satisfaction level;
  • Responsible for order fulfillment of customers;
  • Liaise with customers on order processing / delivery requirement;
  • Analyze data and sales forecast for customer order pattern analysis, demand, forecast and stock fluctuation to work on stock replenish and shipping plan;
  • Monitor and check on operational issue. Improvement and prevention action for reoccurrence.
  • Check on daily operation and order management, close and solve the issue arise.
  • Preparation of reports as required by Management as well as customer
Additional Information:
  • At least 1 year relevant experience
  • Experience in SAP or similar order management system
\xe2\x80\x8bApplicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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Edmund Chung Keng Loon

Registration Number: R1986801

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Additional Information

Career Level

Non-Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!

Additional Company Information

Registration No.

200701947W

EA No.

06C2859

Company Size

51 - 200 Employees

Average Processing Time

14 days

Industry

Human Resources Management / Consulting

Company photos

1/10

MCI Career Services

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Job Detail

  • Job Id
    JD1319808
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3200 per month
  • Employment Status
    Permanent
  • Job Location
    Jurong East, Singapore, Singapore
  • Education
    Not mentioned