Customer Service Relation Executive
Job Description
Customer Service Relationship Executive
Training Provided
Work-life balance
Good Career Opportunity
Responsibilities:
• Reach out to existing active & non-active client base
• Manage and service client’s portfolio
• Responsible for delivering personalised service to customers on products and services enquiries;
• Actively update clients by sending EDMs
• Attend to clients’ ad hoc requests and enquiries from various channels including face-to-face, phone, email, or Non face-to-face video conference.
• Must be good with technology
Requirement:
• A confident and effective team player; able to work independently and under pressure
• Strong communication skills required
• Preparation of necessary paperwork for onboarding of new transactions
• Ensure a positive client experience by following-up and resolving customer service-related issues in an appropriate and timely manner
• Meeting and maintaining high level of frontline service
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Job Detail
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Job IdJD1153373
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned