Customer Service Rep (tampines)
Singapore, Singapore
Job Description
Responsibilities:
- Facilitate good communication between customers, Sales and production fabs. CSR should always remain contactable to ensure high level of customer service.
- Participate in on-site visits to customers when necessary
- Enter customers\xe2\x80\x99 orders according to PO and allocated quantity, ensuring that the orders are in optimized shipment quantity and evenly loaded over the month
- Process customer urgent orders as and when needed
- Manage order cut-over with product change requests from internal or external customers
- Manages customer consignment inventory when required
- Perform other functions related to the order / inquiry entry system, i.e. changing schedules, preparation of reports (hardcopy when needed), and any additional activity necessary to complete the desired function successfully.
- Anticipate customer reactions to unfavorable schedule confirmation, quality issues, etc. The CSR must address any concern and pursue information or activity to satisfy the customer.
- Work with Sales and customers to determine root causes of payment delays.
- Minimum Diploma in Business Administration or Engineering
- Minimum 1 year of experience with related scopes
- Proficient in Microsoft Office
- SAP knowledge and knowledge of semiconductor industry trends and markets is preferably
- Good verbal, writing and interpersonal skills
- Sales or Customer Service experience in manufacturing industry is preferably
To apply, please visit www.gmprecruit.com and search for Job Reference: 22803
To learn more about this opportunity, please contact Jackie at
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jackie Ng | Registration No: R22109024
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Job Detail
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Job IdJD1341933
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned