Job Description

• Up to $4200 + Fixed Allowances $300
• Permanent Role with AWS and Variable Bonus
• MNC Chemical Manufacturing Company
• Jurong Island, Company Transport Provided at Designated Point
• Monday to Friday 8am to 4.30pm
• SAP Experience with Order Management Experiences

Responsibilities:

• Review and evaluate customer orders to determine acceptance based on:

• Product availability;

• Equipment availability;

• Loading appointment availability;

• The most efficient logistical arrangement to maximize freight economics;

• The ability to meet customer’s special instructions.

• Accurately enter customer orders into ERP system to ensure efficient handling of orders.
• Work with Sales & Marketing Departments to ensure correct pricing, payment terms and freight terms are entered for each order.
• Support Logistics in creating unique and standard documents as needed for customer shipments, ensuring timely movement of product.
• Support Logistics in submitting appropriate federal regulatory documents or automated filings as needed for export shipments.
• Support Logistics in working with freight forwarders to coordinate bookings and shipments of export orders; troubleshoot as necessary.
• Send invoices timely and accurately to customers
• Handle customer questions and issues, passing or elevating them to other departments to resolve as necessary.
• Enter all necessary details for customer returns and complaints in a timely manner into the corporate systems for processing.
• Rotate responsibility for the emergency after-hours coverage program to mitigate customer supply issues beyond normal business

Requirements:

• Diploma or Bachelor Degree in related field
• Minimum 4 years experiences in order management duties
• SAP experience is mandatory

Interested candidates can forward their CVs in MS Word format to jermaine@triton-ai.com

Reg No. R2094801 Triton AI Pte Ltd License no. 21C0661