Customer Service Representative Taguig City

Taguig, Philippines

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Duties & Responsibilities:

Scheduling: Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.)
Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts
If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians' orders to correct account number.
Collect and verify required patient demographic and financial data elements, including determining a patient's financial responsibility and securing pre-payment for future services/performing collection efforts
Create a complete pre-registration account for an upcoming inpatient/surgical admission
Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility

Qualifications:

Job Type: Full-timeSalary: Php26,000.00 - Php38,000.00 per monthSchedule:

Ability to commute/relocate:

Taguig City: Reliably commute or planning to relocate before starting work (Preferred)

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