Customer Service
Job Description
sManage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitativeJob RequirementsMin. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quicklyJob Type: Full-timeSalary: From $2,600.00 per monthBenefits:
- Health insurance
- Day shift
- Night shift
- Customer service: 1 year (Preferred)
- Health insurance
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1310852
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore 049909, Singapore
-
EducationNot mentioned