Customer Service
Job Description
1) Customer service executive is responsible for assembling data,
analyzing processes and systems, identifying gaps and improvement
areas and proposing quality improvements.2) Systematic and analytical, he is required to identify area for service
quality improvement and perform service quality analysis.3) He / She is expected to co-ordinate closely with internal and external
stakeholders to implement better service quality.,4) He / She is expected to handle complaints and ensure prompt and
effective resolutions to meet customer expectation.5) Taking ownership of complaint and queries and proactively following
through to resolution.6) To provide general and support services different levels when
required, in line with the functional requirements of the company.7) Maintain, grow, and build long term relationships with account
portfolio.Job Type: Full-timeSalary: $1,800.00 - $2,400.00 per monthBenefits:
- Free parking
- Health insurance
- Professional development
- Day shift
- 13th month salary
- Overtime pay
- Performance bonus
- Customer service: 1 year (Preferred)
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Job Detail
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Job IdJD1003129
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned