Customer Service
Singapore, Singapore
Job Description
:
- Report to Customer Support Manager and support Business Development Directors on account related issues
- Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPI
- Maintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolution.
- Engage external customers on account related issues and establish positive rapport with customers through routine communication cadence.
- Administer and execute shipping, invoicing and other related logistic coordination.
- Support 24/7 AOG hotline on a rotation basis
- Occasional traveling required.
- Eligible to Diploma
- Minimum 2 year working experience in Customer Service Support (Aviation)
- Working days: Monday to Friday
- Salary up to $3500 (Depending on Experience)
- Located in Changi
- SAP Required
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972
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Job Detail
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Job IdJD1362710
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned