Job Description

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we\'ll give you the support you need to explore your potential and forward your career.

Roles & Responsibilities:

Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.

Updating and entering in all information in the Warehouse Management System (WMS)

To ensure all customers\' queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.

Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.

Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.

Ensure daily, weekly, monthly reports are up-to-date and provided to Department Head on a timely basis.

Communicate discrepancies/issues to team supervisor/manager when necessary

To assist direct superior with any special projects assigned and provide backup to other CS team when necessary

Making sure that workplace safety rules & DSV Policy are being followed

Ensure all customers\' standard operating procedures are followed and updated

To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

To be successful in this role you will require the following:

GCE \'O\' Level with minimum 2 years relevant experience

Demonstrated warehousing and customer service experience

Excellent written and oral communications skills

Strong problem-solving ability

On-job training will be provided

Meticulous, able to work independently and a team player

Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

open/close

Why DSV

DSV