Customer facing tasks such as answering taxpayer's general individual income tax enquiry email. You may be required to initiate a call to taxpayer when attending to such enquiries.
Promote and nudge taxpayers in the usage of our e-services and chatbot.
Any other administrative work that may be assigned to you from time to time.
Requirements:
Candidates will be provided with general tax training in individual income tax.
Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.
Candidates with prior customer service background preferred.
Good written communication skills.
Meticulous and organised in handling confidential data.
Self-motivated individual and able to handle at least 20 cases per day.
Preferably no long leave periods during the first month of employment (commence from mid-Jan/ Feb 2026).
Salary: $13.60/hour Location: Newton / Novena Mondays to Fridays office hours EA License No: 96C4864 Reg. No.: R24121728 EUNICE WOO JING QI