Customer Service Support (government It Project)

Pasir Panjang, Singapore, Singapore

Job Description




Customer Service Support

  • Working Hours: Mon-Fri
  • Working Location: Pasir Panjang
  • Job Type: 2 years contract
Description
  • Provide helpdesk support to handle Government agencies\' queries
  • Provide administrative support for assigned projects.
  • Generate dashboard reports to update management on weekly statistics and analyse the causes.
  • Compile and collate reports from various sources that includes numerous suppliers and agencies\' users.
  • Cleansing of compiled data and support the reconciliation of data from various sources (system and manual reports) such as IT Service Management portal, GeBIZ, survey forms, manual spreadsheet submissions from emails.
  • Support evaluation of tenders.
  • Manage the annual system polls, respond to agencies\' queries, and analyse the returns submitted by Government agencies.
  • Other admin and support activities required from time to time
Job Requirements:
  • Experienced in using Excel (Pivot Table and Vlookup)
  • Experienced in working within government sector / support government project.
Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

ScienTec Consulting

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Job Detail

  • Job Id
    JD1394116
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pasir Panjang, Singapore, Singapore
  • Education
    Not mentioned