Customer Service Support (government It Project / Vlookup)

Singapore, Singapore

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We are looking for a customer services support to provide administration support for government agencies.

Responsibilities:

Provide helpdesk support to handle Government agencies\' queries on Whole-of-Government contracts.
Provide administrative support for assigned projects.
Generate dashboard reports to update management on weekly statistics and analyse the causes.
Compile and collate reports from various sources that includes numerous suppliers and agencies\' users.
Cleansing of compiled data and support the reconciliation of data from various sources (system and manual reports) such as IT Service Management portal, GeBIZ, survey forms, manual spreadsheet submissions from emails.
Support evaluation of tenders.
Manage the annual system polls, respond to agencies\' queries, and analyse the returns submitted by Government agencies.
Other admin and support activities required from time to time

Requirements:

Diploma in business administratoin and relevant fields.
At least 3years experiences in administrative duties, familiar in using Vlookup or Pivot table
Experienced in government sector is a must have

Elane Yap Theng Yu- R1989397ScienTec Consulting Pte Ltd - 11C5781

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