Customer Service Team Lead (up To $3500/mnc Co./ West/ 5 Days) Bp

Jurong East, Singapore - Boon Lay, Singapore, Singapore

Job Description


Benefits Summary:

  • Basic: Up to $3500
  • AWS, VB, Yearly increment
  • 5 days\' work (Office Hour)
  • MNC Logistic Company
  • Location: West (Tuas)
  • Transport Provided - Jurong East and Boon Lay
Responsibilities:
  • Supervise the Customer Service Assistants (CSA) in the handling of daily customer orders and requests.
  • Coach the CSAs in operating procedures and customers\' requirements and qualify them in processing customers\' orders.
  • Provide on-the-job trainings to CSAs and ensure their competency in carrying out their job duties.
  • Supervise and ensure that order processing of customer\'s receipt and issue orders are promptly and accurately performed by the staff.
  • Ensure that all relevant transactional records for customer\'s orders and warehouse receipts and issues are filed accordingly.
  • Maintain good rapport with customers to understand their requirements and response to enquiries and service issues highlighted by the customers.
Requirements:
  • Min 2 years of supervisory experience
  • Technical shipping knowledge
  • Basic knowledge in warehouse operation
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Bryan Peh Bing Tai

REGISTRATION NO: R22104937

MCI CAREER SERVICES PTE LTD

EA License No: 06C2859

Additional Information

Career Level

Manager

Qualification

Not Specified

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!

Additional Company Information

Registration No.

200701947W

EA No.

06C2859

Company Size

51 - 200 Employees

Average Processing Time

16 days

Industry

Human Resources Management / Consulting

MCI Career Services

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Job Detail

  • Job Id
    JD1281146
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3500 per month
  • Employment Status
    Permanent
  • Job Location
    Jurong East, Singapore - Boon Lay, Singapore, Singapore
  • Education
    Not mentioned