Customer Services Executive
SG, Singapore
Job Description
Job descriptions
Provide assistance to sales teams and act as a liaison between sales representatives, internal departments and overseas partners. Submitting quotes, tracking orders, solving customer issues and providing information about products. Monitor, Review pending Inbound, Outbound, Cross Trade shipment orders and specific customer requests to ensure excellent customer service and customer experience Provide troubleshooting assistance for customer orders, account statuses and relevant problems Develop account relationships and provide service support for customers Other administrative and ad hoc duties
Requirements:
Min. 2 - 3 years of relevant Customer Service/Sales Support experience in International Air & Seafreight forwarding/logistic industry. Proven work experience as a Customer Service/Sales support specialist Discipline, Sales oriented, Success driven and able to work under pressure Good customer service skills with excellent customer service competency Good interpersonal communication skills in English Analytical and multitasking skills with In-depth understanding of sales principles and customer service practices Meticulous, Independent, Focus with a positive attitude and team player * Candidates able to commence work immediately would be an advantage
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Job Detail
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Job IdJD1593457
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned