Customer Support Associate
Job Description
Location: Singapore
Type: Contract (Min. 3 months)
Role Description
Homage is seeking a Customer Support Associate who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. Working in the Singapore Operations team, we’re focused on building a community of dedicated caregivers, nurses, and doctors who are fully equipped to provide the best quality care to those who need it.
You would be responsible for providing top-quality assistance to Homage’s Customers, Care Professionals, Partner Organisations, and the general public when they have a question or problem. A lot of this would be through email, but would also include live chat, telephone, and in-person support too.
This is a minimum 3 month contract position with the potential to extend or convert to a full time employee depending on performance.
Skills & Experience
- empathetic and good with people
- great at problem solving
- has excellent writing skills, and is able to produce high-quality written content
- able to communicate effectively within the organisation to get the help and answers you need
- comfortable working with numbers and data
- minimum of 1-2 years of relevant experience, with experience working in hospitality, customer service, sales, or a similar environment preferred
- have a passion for social enterprises and causes as well as driven by Homage’s core mission and motivated by the impact of our services and platform.
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Job Detail
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Job IdJD1026806
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned