customers services cum account Job in ACTIVE HR MANAGEMENT PTE. LTD.

Customers Services Cum Account

SG, Singapore

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Job Description

Customer Services cum Account

working hours: 9am-6pm

5 days

Location:Changi Business Park

Representative

Interpersonal communication skills to ensure positive interactions with customers Analytical and problem-solving skills to diagnose problems and recommend effective solutions Multitasking and organizational skills to work on multiple issues at one time Active listening and communication skills to provide concise answers to inquiries Time-management skills to respond to customer emails, calls and web chat messages promptly Teamwork skills to collaborate with representatives and coworkers in other departments Ability to remain upright and stationary for long periods during a shift * Technical skills to use voice-over-IP phones and customer records management, word processing, database, email and chat software programs

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