Company background: Singapore based offshore marine field
Working location: West
Working days & Hours : 5 working days (Mon to Fri)
Salary range: $ 4500 (dep on exp)
Job Responsibility
Perform remote standby during weekends, public holidays, and after office hours for Monday - Friday.
Log incidents (either via phone or email) into incident management system (ITSM).
Provide phone/email and on-site (if required) support, resolving, mitigation, troubleshooting and investigating issues pertaining to cybersecurity solutions the company has implemented for its clients.
Track and handle all incidents within client\'s SLA.
Coordinate with stakeholders for service recovery and follow through all the necessary escalation to respective team(s).
Follow up with client on pending tickets for closure.
Provide daily handover report after each shift.
Onsite training during office hours as part of onboarding process and occasional trainings to keep up to date with the product
Experience or knowledge in Microsoft Windows and Server, Microsoft SQL, Networking and Virtualisation is an added advantage.
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**We regret to inform that only shortlisted candidates would be notified.
Tee Xue Hui (Sherry) Registration Number: R22106336 EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Company information
Registration No.
200701947W
EA No.
06C2859
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What\'s your expected monthly basic salary?
How many years\' experience do you have as a Cyber Security Engineer?
Which of the following languages are you fluent in?