Job Description

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you\xe2\x80\x99ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you\xe2\x80\x99ll be part of a global workforce that embraces the differences among us. And here, we\xe2\x80\x99ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can\xe2\x80\x99t wait to hear about YOU. Role The Document Imaging Specialist is a member of a team responsible for service delivery through efficient document scanning operations at an Iron Mountain customer site. It is paramount for the Document Imaging Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations. Responsibilities

• Deliver a great service and build strong trusted relationships with client
• Deliver a range of Document Imaging services and support to the client with minimal or no supervision
• Receive, sort, batch and prepare hard copy documents for scanning
• Remove all bindings correctly, without degrading the hard copy document.
• Repair and prepare hard copy documents for auto-feed scanning as required.
• Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
• Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
• Capture data from scanned images accurately and completely within keystrokes performance measurements
• Perform quality checks on scanning, data entry and final digital output; rework as required.
• Restore hard copy documents to original form as required for packing into archive boxes
• Ensure daily record keeping functions are completed and reporting information is maintained
• Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
• Identify and implement opportunities for process improvement
• All other duties as assigned by management

Category: Operations Group Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0054627