Job Description

• Transportation /ShippingSupply Chain

• 
  Full Time
  Non-Executive
  Diploma | GCE A Levels | GCE O Levels
  Singapore |
  Closing On 10 Sep 2022

About Us

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees. At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important. If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further. Grow your career with us today and make a difference.

To assist the Delivery Operations Manager in managing Delivery operations being assigned. Key tasks and responsibilities

• Effectively manages a team of 3PL at the assigned locations
• To analyse and propose the smooth running of the deliveries
• Collaborates with 3PLs to ensure meeting of on-time delivery and quality in Lean manner
• Delivers what the customers (both internal and external) value by utilizing resourceseffectively and adhering to Lean principles.
• Measures and be accountable to report on the progress of various key performance indicators(KPI) that are linked to the operational performance.
• Acts as the driver and catalyst for change in continuous improvement activities through Lean-Sigma tools and methodologies, including 5S, Kaizen activities.
• To assist Operations managers in handling any projects and crisis in timely manner.
• To assist in all customer feedback and propose resolution within stipulated time
• To review and implement operational changes and enhancements.
• To review monthly reports on Operations efficiency.
• To review, brief or conduct on-going SOP workshop and in-house training for Ops staff onhow to handle situations and problems encountered in their daily routines.

Qualifications

• 3 years relevant experience in Operations management, preferably dealing with Last Mile Delivery operations and big teams operating in customer centric environment.
• Good communication skills
• Able to have critical thinking skills in managing quality issues
• Ability to work collaboratively to resolve issues with strong influence, diplomacy and partnering skills to grow relationship and establish rapport
• Ability to work with minimum supervision

Posted On 11 Aug 2022