Brief
Tech Refresh
Deployment and Imaging of Laptops
Configuration and installation of software applications
Guide users on the new laptop setup
Basic troubleshooting of laptops
Decommission of laptops includes removing of harddisk and data wiping
Other tasks related to Asset Management scope of work
Handling delivery of laptops and accessories
Asset tagging
Asset inventory stock check
Issuing of asset to staff
Retrieval of asset from staff
Arranging reformat of asset by IT
Disposal of asset
Updates of asset records in asset tracking system
Liaising with staff on appointments for issuing and retrieval of assets
* Handling of faulty assets and log call with vendor to arrange repair of faulty assets
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