Desktop Support Engineer
Singapore, Singapore
Job Description
:
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Remote/onsite support and resolution to hardware and software issues involving end-user desktops/notebooks, client\xe2\x80\x99s network.
- Install, configure, maintain, and troubleshoot desktop systems and associated peripherals.
- Install applications/software\xe2\x80\x99s and apply updates/patches to desktops, notebooks, and other end-user computing devices.
- Preparation of desktop/notebook system image.
- Perform file backup, migration, and restoration for end-users\xe2\x80\x99 desktops/notebooks.
- Minimum 1- 2 years of experience as Desktop Support Engineer.
- Must have experience with Windows 10 Operating System.
- Experience in troubleshooting of Desktop, Laptop, Printer, Network connectivity, VPN client etc.
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Job Detail
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Job IdJD1332170
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned