Desktop Support Engineer [user Support] /west Area

Singapore, Singapore

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Singapore Based * Attractive Salary Package * Company Benefits & Incentives * Career Progression Opportunities Working days: 5 days Location: West Area Responsibilities: * Main Singapore Based Attractive Salary Package Company Benefits & Incentives Career Progression Opportunities Working days: 5 days Location: West Area Responsibilities: Maintenance of IT peripherals including backup & recovery Set-up, installation, re-installation or migration of IT peripherals Relocation of IT peripherals within premises Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests Troubleshoot hardware & software issues Users profile administration Interface with other maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved. Installation and configuration of software according to customer standard. Requirement: Minimum ITE / Diploma in IT or equivalent. At least 2 year(s) of working experience in IT field. User support experience is preferred. Basic networking support & supporting in OS platform.

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